





Results By Section
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Incident Management
NotesBlue: Passmark Red: Average Number of responses: 1734Incident Management Results
| Section |
Passmark |
Average Mark |
| 1 |
Pre-requisites |
75% |
72% |
| 1.5 |
Management Intent |
83% |
66% |
| 2 |
Process Capability |
89% |
62% |
| 2.5 |
Internal Integration |
75% |
46% |
| 3 |
Products |
83% |
60% |
| 3.5 |
Quality Control |
88% |
57% |
| 4 |
Management Information |
83% |
55% |
| 4.5 |
External Integration |
85% |
51% |
| 5 |
Customer Interface |
100% |
49% |
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